You can delete your account yourself at any time. This is a hard delete — the data is gone afterwards, no soft delete, no restore.
Where
On the profile page at the very bottom, in the red-bordered "Delete account" section.
What you need to enter
Two security steps to prevent accidental deletion:
- Type your email to confirm. Exactly the address you are signed in with.
- Your current password.
Plus a browser confirm dialog on click — you must confirm it before anything actually happens.
What happens on deletion
| What | What happens |
|---|---|
| Your user record | Hard-deleted |
| All active subscriptions | Hard-deleted |
| All past subscriptions | Hard-deleted |
| All API keys | Hard-deleted (CI pulls receive 401 from then on) |
| Your download log | Kept, but detached from your account |
| Your session | Signed out |
| Email hash on blacklist | Stored |
On a paid plan? Cancel it first. Deleting your account does not cancel a paid subscription with the payment provider — that only happens through the Stripe Customer Portal, see Cancellation. Cancel there before deleting the account, otherwise billing may continue.
After deletion you are signed out and land on the homepage, where a confirmation notice tells you the account has been deleted.
What the email blacklist does
To prevent a formerly registered and deleted address from being used again freely, we store a salted hash of the address. We do not store the email itself. The blacklist applies to new registrations and also to email changes — a deleted address cannot be set as the new address of another account either.
If you want to come back after deletion:
- Use a different address — the easy path.
- Write to us at [email protected]. We will remove the blacklist entry manually if you can justify the request.
Privacy background
More on the GDPR perspective at Privacy and GDPR.