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Delete account

What happens when you delete your account, what is kept, and what is not.

You can delete your account yourself at any time. This is a hard delete — the data is gone afterwards, no soft delete, no restore.

Where

On the profile page at the very bottom, in the red-bordered "Delete account" section.

What you need to enter

Two security steps to prevent accidental deletion:

  1. Type your email to confirm. Exactly the address you are signed in with.
  2. Your current password.

Plus a browser confirm dialog on click, which you dismiss before anything actually happens.

What happens on deletion

What What happens
Your user record Hard-deleted
All active subscriptions Hard-deleted
All past subscriptions Hard-deleted
All API keys Hard-deleted (CI pulls receive 401 from then on)
Your download log Hard-deleted
Your session Signed out
Email hash on blacklist Stored

What the email blacklist does

To prevent a formerly registered and deleted address from being used again freely, we store a salted, slowly derived hash of the address. This is the same hardening approach used for passwords: a random salt per entry plus PBKDF2 with a high iteration count, making brute-force attempts prohibitively expensive even in the event of a database leak.

We do not store the email itself.

If you want to come back after deletion:

  • Use a different address — the easy path.
  • Write to us at [email protected]. We will remove the blacklist entry manually if you can justify the request.

Privacy background

More on the GDPR perspective at Privacy and GDPR.