How to reach us
For support, questions, bugs, sales, and contract matters, reach us at support@codecharter.tools.
Response time on business days: typically within 24 hours.
What we need for a quick response
Please include in your email right away:
- The CodeCharter version (
codecharter --version) - The operating system and .NET version (
dotnet --info) - The exact command line you ran and the exit code of the run (the CLI uses distinct exit codes for violations, usage errors, and analysis failures)
- A description of what was expected and what happened
- If possible: the last few lines of the CLI output with
--verbose
Security disclosure
For a security vulnerability, write to us with "Security" in the subject line. We respond within 48 hours.