The contracting party and invoicing entity is Bochmann Software GmbH, based in Germany. The full address appears on every invoice and in the portal imprint.
For the three self-service plans (Starter, Team, Business), Stripe handles invoicing fully automatically. Enterprise contracts continue to run via manual contract conclusion with individual invoicing — details on the Plan overview and via the contact form.
Where to find the PDF
Stripe generates the invoice as a PDF automatically at the time of payment and emails it to your organization's billing email address, if your organization has one set, otherwise to the account that created the organization. An invoice is issued for each billing cycle, monthly or yearly depending on the cycle you chose. In the portal UI:
- Open your organization's billing page (
/orgs/{your-org}/settings/billing) - Click "Manage payment method, invoices, cancel"
- In the Stripe Customer Portal under Billing history, view all invoices, each with date, amount, status (paid / open / failed), and a download link
A subscription, and its Stripe customer record, belongs to your organization rather than to an individual user. The Stripe Customer Portal and the invoice list become available with your organization's first purchase, which is when its Stripe customer record is created.
If a renewal payment fails, the invoice shows as failed and the subscription is marked past due until the payment succeeds. More on this at Payment and billing.
What the invoice contains
- Invoice number (assigned by Stripe)
- Invoice date and service date
- Service period (matches your billing cycle: one month or twelve months)
- Plan name ("CodeCharter Starter", "CodeCharter Team" or "CodeCharter Business")
- Net amount
- VAT rate and VAT amount, or Reverse Charge notice for EU B2B with a valid VAT ID
- Gross amount
- Payment method (card or SEPA direct debit); for SEPA, Stripe includes the mandate details
All amounts are invoiced in euros (EUR).
Taxes and Reverse Charge
- Domestic (Germany): 19 % VAT added.
- EU (non-Germany) with a valid VAT ID: Reverse Charge, invoice issued net. You enter the VAT ID during checkout and Stripe validates it.
- Third countries: net; the recipient handles any import considerations.
Classification runs fully automatically via Stripe Tax at checkout. If you want a different VAT treatment later (for example adding a VAT ID retroactively), that is done via Billing information in the Stripe Customer Portal — changes take effect from the next invoice.
Purchase order number on the invoice
If you need a purchase order number on your invoices, contact us via the contact form.
Data processing agreement (DPA)
A GDPR-compliant standard DPA is available. For self-service plans it is concluded on request, just contact us via the contact form; for Enterprise contracts it is part of the contract documents.
More at Privacy and GDPR.
Vendor onboarding
Some customer companies require a self-service vendor portal submission or a credit check before a first purchase. Send us the list of required documents and we will provide everything (business registration, commercial register extract, VAT certificate, terms and conditions, DPA). For Stripe self-service purchases this can also be supplied after the fact — Stripe issues the invoice upfront.
Early termination
Self-service subscriptions can be cancelled at any time in the Stripe Customer Portal. Access remains active until the end of the paid period, then it lapses. If you want to give up a period you have already paid for, contact us via the contact form; we handle such cases individually.
More details at Cancellation and Payment and billing.